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Version: 2.1

Create Support file

Create#

A CLI tools help pack up the logs file for analysis

HOSTNAME:support> createCUBE_VERSION_DATE-TIME_HOSTNAME.support

A support file is created and save in /var/support/CUBE_VERSION_DATE-TIME_HOSTNAME.support you can download it with sftp/scp

Download#

plug in your usb and run CLI : support> download

HOSTNAME:support> download1: CUBE_VERSION_DATE-TIME_HOSTNAME.supportEnter index: 1Insert a USB drive into the USB port on the appliance.
Enter 'YES' to confirm: YESCopying...
Copy complete. It is safe to remove the USB drive.

** Note: the support file format is zip, it can be decompress with unzip

Last updated on by Roy Tan