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Version: 2.4

Create Support file


A CLI tools help pack up the logs file for analysis


A support file is created and save in /var/support/ you can download it with sftp/scp


plug in your usb and run CLI : support> download

controller:support> download1: CUBE_VERSION_DATE-TIME_hostname.supportEnter index: 1Insert a USB drive into the USB port on the appliance.
Enter 'YES' to confirm: YESCopying...
Copy complete. It is safe to remove the USB drive.

** Note: the support file format is zip, it can be decompress with unzip

Last updated on by Roy Tan