Create Support file

Create

A CLI tools help pack up the logs file for analysis

    controller:support> create
    CUBE_VERSION_DATE-TIME_hostname.support

A support file is created and save in /var/support/CUBE_VERSION_DATE-TIME_hostname.support you can download it with sftp/scp

Download

Plug in a USB device and run CLI: support> download

    controller:support> download
    1: CUBE_VERSION_DATE-TIME_hostname.support
    Enter index: 1
    Insert a USB drive into the USB port on the appliance.

    Enter 'YES' to confirm: YES
    Copying...

    Copy complete. It is safe to remove the USB drive.

情報

The support file format is ZIP; it can be decompressed with 'unzip'.